Reliable 'client-focused' transportation. We throw 'fare-focused' out the window.

Reliable 'client-focused' transportation. We throw 'fare-focused' out the window.

At Reliable Care Rides, we believe transportation should be more than just a ride. We’re committed to being reliable when it matters, consistent in the care we provide, and serving every passenger with heart.
Guided by our motto, Empower Through Access, we envision a community where everyone—regardless of age, ability, or circumstance—can access the places, services, and connections that matter most to them.

Non-Emergency Medical Transportation (NEMT)—rides to and from essential healthcare appointments like doctor visits, dialysis, or physical therapy. NEMT is for people who cannot access their medical appointments using regular transportation.
At this time, we do not provide wheelchair, stretcher, gurney, or ambulance transport. We’re happy to connect you with trusted local providers, if those services are needed.
NEMT is scheduled ahead of other services due to the time-sensitive nature of medical appointments

Non-Medical Transportation (NMT)—a limited, vetted service designed to support access to essential needs that help maintain basic daily living, such as pharmacy visits, banking, and social service appointments.
This service is not intended to function as a taxi or on-demand errand service. To ensure availability for those with the greatest need, extended stops and non-essential trips—including grocery shopping—are not within our scope of service.

Document Courier Services— point-to-point, secure, delivery of important documents between offices, agencies, and service providers. This service is designed for time-sensitive or essential paperwork such as medical documents, applications, and vouchers.
Please contact dispatch to schedule and coordinate delivery details.
-Kailah | Founder & CEO
Please reach us at reliablecarerides@pm.me if you cannot find an answer to your question.
Yes, we are an approved provider with Alaska Medicaid and can accept travel vouchers. Please ensure your provider logs your voucher for billing code A0100.
Yes, however, our drivers do not carry or accept cash payments. Please call dispatch to process payment over the phone or to receive an invoice.
Yes, we encourage clients to schedule appointments as early as possible.
Yes, clients ages 14 to 18 can use our services with a parent or legal guardian’s permission. If the parent or guardian will not be riding with the minor, required paperwork must be completed before services can be provided. All children 1 years of age and younger must be accompanied by a legal guardian or caregiver during the trip.
Our drivers are always happy to assist riders safely into the building at no additional cost. We also provide a Guided Handoff, ensuring the rider is safely transferred to staff, a caregiver, or another responsible party upon arrival.
We do not offer escort or supervision services. Please let dispatch know at the time of booking if a Guided Handoff will be needed so we can plan accordingly.
We require at least 24 hours' notice for cancellations.



Open today | 07:00 am – 05:00 pm |
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